Frequently Asked Questions - Electron Support

FAQ

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WHAT DO I NEED TO DO FOR MAINTENANCE?

You should followour guidelines and take the necessary actions or contact our technical services

WHAT KIND OF SERVICE DO YOU PROVIDE WITH THE INSTALLATION?

We assemble your powder coating plant properly in your planned location. We deliver it in working order.

I AM USING MY PLANT, CAN WE MAKE CHANGES IN THE LAYOUT OR WORKING PRINCIPLE?

Your project can be reviewed and revised to the extent possible.

WHAT SHOULD I DO IN CASE OF A MALFUNCTION RELATED TO THE DEVICE/FACILITY?

Please contact us and we will find a solution to your problems as soon as possible. Factory: +90 232 799 0232 E-mail: support@electron.com.tr WhatsApp +90 532 013 2668

WHAT IS THE LIFE OF THE CONSUMABLES AND HOW LONG DO I NEED TO REPLACE THEM?

It dependsentirely on your products and duration of use. In optional systems, we have maintenance time warnings.

I HAVE RECEIVED MY FACILITY, HOW WILL I USE IT?

We meet with your staff about training and sending our expert teams.

THERE IS NO ELECTRON® LOGO ON MY SPARE PARTS, CAN I USE THESE PRODUCTS?

Products without theElectron® logo can damage both your devices and other systems. Otherwise, the device is out of warranty. So please contact us to get Electron® original parts.